Privacy Policy

MUSA Privacy Policy

Table of Contents
● Introduction
● Data Protection Officer
● How we collect and use (process) your personal information
● Use of the musatechnology.com website
● Cookies and tracking technologies
● Use of musa Technology Partners services
● When and how we share information with third parties
● Transferring personal data to the U.S.
● Data Subject rights
● Security of your information
● Data storage and retention
● Questions, concerns, or complaints

Introduction
Musa Technology Partners is a managed IT services company (MSP) specializing in building and supporting scalable technology platforms for our partners in the Life Sciences and Venture Capital verticals.
We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes the musa Technology Partners policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Data Protection Officer
musa Technology Partners is headquartered in 1 Technology Park Drive, Westford, MA 01886, in the United States. musa Technology Partners has appointed an internal data protection officer for you to contact if you have any questions or concerns about musa Technology Partners personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to musa Technology Partners data protection officer. musa Technology Partners data protection officer’s name and contact information are as follows:
Josh Campbell
musa Technology Partners
1 Technology Park Drive
Westford, MA 01886

How we collect and use (process) your personal information
musa Technology Partners collects personal information about its website visitors and customers when a visitor completes the contact form. With a few exceptions, this information is generally limited to:
● name
● work email
● work phone

We use this information to provide prospects and customers with services.
We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.
From time to time, musa Technology Partners receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third-party website (e.g. LinkedIn, indeed)

Use of the musa Technology Partners Website
As is true of most other websites, musa Technology Partners website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of musa Technology Partners website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.
musa Technology Partners has a legitimate interest in understanding how members, customers and potential customers use its website. This assists musa Technology Partners with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.

Cookies and tracking technologies
musa Technology Partners makes available a comprehensive cookie notice upon navigation to musatechnology.com that describes the cookies and tracking technologies used on musa Technology Partners website and provides information on how users can accept or reject them.

Data Subject rights
The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:
● Right to be informed
● Right of access
● Right to rectification
● Right to erasure
● Right to restrict processing
● Right of data portability
● Right to object
● Rights related to automated decision-making including profiling

This Privacy Notice is intended to provide you with information about what personal data musa Technology Partners collects about you and how it is used.

If you wish to confirm that musa Technology Partners is processing your personal data, or to have access to the personal data musa Technology Partners may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside musa Technology Partners might have received the data from musa Technology Partners; what the source of the information was (if you didn’t provide it directly to musa Technology Partners); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by musa Technology Partners if it is inaccurate. You may request that musa Technology Partners erase that data or cease processing it, subject to certain exceptions. You may also request that musa Technology Partners cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how musa Technology Partners processes your personal data. When technically feasible, musa Technology Partners will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, musa Technology Partners will provide you with a date when the information will be provided. If for some reason access is denied, musa Technology Partners will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can use the contact form here https://www.musatechnology.com/contact. Alternatively, if you are in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

Data storage and retention
Your personal data is stored by the musa Technology Partners on the servers of the cloud-based database management services the musa Technology Partners engages, located in the United States. musa Technology Partners retains service data for the duration of the customer’s business relationship with the company and for a period of time thereafter, to analyze the data for our own operations, and for historical and archiving purposes associated with musa Technology Partners services. musa Technology Partners retains prospect data until such time as it no longer has business value and is purged from musa Technology Partners systems. All personal data that musa Technology Partners controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please use the contact form here https://www.musatechnology.com/contact.

Children’s data
We do not knowingly attempt to solicit or receive information from children.

Questions, concerns or complaints
If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:
musa Technology Partners
1 Technology Park Drive
Westford, MA 01886

+1 (617) 849-7400