IT Managed Services

Our IT Managed Services include Service Desk, on-site Deskside and Lab Support, Managed Infrastructure and Cloud, and a full Professional Services team for strategic initiatives. We use a blended approach of on-site and remote resources to deliver optimal, cost-effective services to support your users whether they’re working from your office, from home, or from a remote location.  musa delivers the same high quality support services regardless of location.

Benefits of our IT Managed Services include:

  • Single point of contact support for all technology issues
  • Direct to engineer Service Desk
  • Strategic Project implementation to move your IT delivery forward
  • Operational governance to ensure transparency in our services
  • Service-Level Agreements, Key Performance Indicators, and real-time reporting to ensure the responsiveness and quality of the service are aligned with your expectations
  • True end-to-end support.  One company for all your support needs from end user services through infrastructure and cloud.

Spanning the breadth of the continental United States, our exceptional services reach far and wide. Our team comprises highly seasoned professionals deeply attuned to the unique requirements of our partners within the realms of Life Sciences and the dynamic landscape of Venture Capital. Leveraging our extensive industry knowledge, we offer comprehensive guidance and support tailored to the specific needs of these sectors.

With a wealth of experience in aiding companies through various transformative phases, we stand as a reliable partner in facilitating growth and adaptation. We understand the critical importance of maintaining technological infrastructure that not only supports current operations but also lays the groundwork for future expansion.

By tapping into our expertise, partners can navigate the complexities of growth without the need for costly and disruptive overhauls of their technology stacks. Our approach is rooted in strategic foresight, ensuring that every solution we provide aligns seamlessly with our partners’ long-term objectives.

Why musa

  • Service Desk Through Infrastructure and Cloud

  • Never Outsourced, Always musa

  • Transparent, Honest, and Responsive

  • Operational and Strategic Services